Privacy Policy

At Badhuys Massage & Wellness Terworm, we highly value your privacy and the protection of your personal data. In this privacy policy, we explain which data we collect, why we process it, and how we handle it.
This policy has been prepared in accordance with the General Data Protection Regulation (GDPR).

1. Who we are

Company name: Badhuys Massage & Wellness Terworm
Website: www.terwormwellness.nl
Email: info@terwormwellness.nl
Address: Terworm 10, 6411 RV, Heerlen
Chamber of Commerce (KvK): 95130667

2. Personal data we collect

We may process the following personal data:

First and last name
Phone number
Email address
Booking details (date, time, treatment)
Any notes or preferences
Payment status (no full payment details)
IP address and website usage data

3. Purposes of processing

We process personal data solely for:

Scheduling and carrying out appointments
Customer communication and confirmations
Payment processing
Customer service
Improving our website and services
Legal and accounting obligations

4. Payments

Payments are processed via external payment providers. We do not have access to full payment card details.

5. Website and Wix

Our website is hosted on the Wix platform, which may process technical data for hosting, security, and functionality.

6. Retention period

We do not store personal data longer than necessary:

Bookings: up to 24 months
Administration: as required by law

7. Sharing with third parties

We never sell your data. Data is only shared with necessary parties such as:

Payment providers
Website hosting (Wix)
Administrative systems

8. Your rights

You have the right to:

Access your data
Correct your data
Delete your data
Restrict processing
Object to processing

Requests can be sent to: info@terwormwellness.nl

9. Security

We take appropriate measures to protect your data against misuse, loss, and unauthorized access.